Common errors

License

  • "License not found" — the key is missing or malformed. Format: FDA-XXXX-XXXX-XXXX. Create a key in your account on the site.
  • "Device limit reached" — the license already has 3 devices. Unbind one in your account (Devices section).
  • "Subscription expired" — renew it; note the 3-day grace period after expiry.
  • "License server unreachable" — check your internet; the offline cache lasts 72 hours.

Network and providers

  • 401/403 from provider — wrong or exhausted API key. Check the key and your provider balance.
  • 429 (rate limit) — too many requests to the model. Wait or switch models.
  • "Empty answer three times in a row" — a provider/model glitch; retry later or switch models/providers.
  • Response timeout — a silently hanging request is aborted so the run never freezes; if it keeps happening, lower max_tokens or change the model.

Agent

  • "Web search returned no results" — the free source sometimes rejects queries. Rephrase shorter (3–6 words, no quotes) or set a Tavily key in settings.
  • "Rejected by user" — you (or the confirmation policy) denied the operation. Allow it or enable "Full access".
  • Command not found — the agent's environment is limited; provide the full path to the executable for niche tools.

Files

  • "Access denied" during file operations — the path is outside the workspace. Assign the correct workspace (folder icon in the chat header).
  • Patch did not apply — the file changed too much; ask the agent to re-read the file and retry the edit.
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